Shipping policy

Shipping Policy

At AurellaGlow.store, We are committed to delivering your order as quickly and smoothly as possible.

Order Processing Time
All orders are processed within 1–3 business days (excluding weekends and holidays). Once your order has been processed, it will be shipped out immediately.

Shipping Time
Estimated delivery time is 7–12 business days after dispatch, depending on your location. Please note that shipping times may vary slightly due to high demand, customs processing, or carrier delays.

Shipping Confirmation & Tracking
Once your order has been shipped, you will receive a confirmation email with a tracking number. You can use this to monitor your package in real time.

Shipping Costs
Shipping costs will be calculated and displayed at checkout (or insert “We offer free shipping on all orders” if that’s your model).

Delays
While we aim to deliver within the estimated timeframe, unexpected delays may occur due to factors beyond our control such as logistics issues, customs, or peak seasons.

Incorrect Address
Please ensure your shipping address is correct at checkout. We are not responsible for orders shipped to incorrectly provided addresses.

Lost or Stolen Packages
If your package is lost or marked as delivered but not received, please contact us at [your email] and we will assist you in resolving the issue.

30-Day Money-Back Guarantee
We stand by the quality of our products. If you are not satisfied with your purchase, you may request a return or refund within 30 days of receiving your order. Please refer to our Return & Refund Policy for more details.

If you have any questions, feel free to contact our support team at [infoaurellaglow@gmail.com]

Thank you for shopping with us.